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Custom Research Diets > How to OrderPhone: 800.483.5523 customerservice@teklad.com Fax: 608.277.2066
How to Order Contact Customer Service to place an order for custom research diets or ingredients. Please have the product identification number(s) and a purchase order number or a valid credit card number and date of expiration ready. The minimum order for diets is 3 kg. The minimum order for vitamin and mineral mixes is 500 grams. Diets are custom made to fill each order, and are not inventoried. Diets are usually shipped from our production facility 10 business days after an order is placed. Transit time depends on the type of delivery method used (regular ground, overnight, etc.). Weight and delivery method affect shipping costs, which are typically prepaid and added to the invoice. Outside the USA or Canada Most European countries, Israel, and Mexico have Harlan affiliates available for help in placing an order. For other countries, prepayment is required via credit card or electronic transfer. It is highly recommended that a customer be aware of any necessary permits and conditions of importation. Trading companies are often very helpful in this regard. Pricing Prices are dependent on formulation (ingredients), quantity ordered, final product form (powder or cylindrical pellet), and special handling or analysis. Contact Customer Service about current prices for existing product codes, including diet ingredients. Terms are net 30 days. Technical Services can assist you with price estimates for new formulas. |
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